Ace Dental Group, Inc. Miami dental supply

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Shipments and Returns

Shipments and Returns

Shipping:

  1. All purchases in this site will add a freight made by a third party, cost taking in to account measures, weights, special shipping conditions, and zip codes. Large weights purchasing may add other charges and a very major purchase of 500 dollars will be add insures cost.
  2. All freight are made pursuant to a shipment contract, wich means that the entire responsibility and title for such items pass to you upon tender of the item to the shipping carrier
  3. Any correction in the shipping address generate additional costs
  4. Ace Dental Group INC. deliver only inside USA.
  5. Free shipping applies just for continental states, not for assosiated states (eg. Bahamas, Hawaii, Puerto Rico, etc).
  6. The assosiated states's shipments will be handled like international.
  7. Fast delivery is able with UPS next day or second day but additional charges will be add in your account.
  8. Ace Dental Group INC. no currently ship to PO. Boxes, military APO/DPO/FPO, use a physical addresses for the entire orders.

Return Policy:

  1. www.dentalacegroup.com orders can be returned within 30 days of the shipping date.
  2. Only online purchases will be returned by the webpage.
  3. Access the "Orders History" section of his or her account.
  4. Select the order from which he wants to return an item.
  5. Select the product(s) that s/he wishes to return by checking the box next to its name(s).
  6. (Optional) Add an explanation, in order for the shop team to better understand why the customer wants to return this product. Once the form is complete, the customer clicks on "Make an RMA slip", and the request is sent to the store manager. The request appears as "Waiting for confirmation" in the customer's "Return Merchandise Authorization" page, accessible from the account page.
  7. When you get the authorization you may print return slep and attach with the returned products package.
  8. Ace Dental Group INC. process your return within 6-10 business days of receipt and will be issued a credit for the original payment or you may apply it in your next purchase.
  9. Ace Dental Group INC. not accept for returns products opened or used.
  10. All products must return in good order and in their original package, be careful and pack properly for avoid damage.
  11. Ace Dental Group INC. will not pay shipping return’s costs.
  12. Ace Dental Group INC. not accept returns if you don’t put the products inside in an outer packaging.
  13. Your refund include the products value and taxes, but will not include the original shipping charges, if applicable.